Poindexter’s Novelty & Costume Store in Twin Falls, ID Closed now

Reviews about Poindexter’s Novelty & Costume Store

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  March 09, 2020, by Ashley H.
  I had a horrible experience with the owner of Poindexter's. After kindly offering the suggestion to post their no return or exchange policy in a more seen area, I was very poorly treated. I will never go to Poindexter's again because of this. I was not allowed to try on any clothes and had to make the most accurate size and fit guess to a skirt that was on a hanger. When I went home and tried it on, it didn't fit. I went to return the item and was unaware of their store policy as the cashier never informed me and their posted sign on the register was hidden from the cluttered decor. The owner, herself, rudely pointed out that the policy is noted on the receipt (of the already purchased item) and the door (on the way out of the store) as well. She asked me to take my business suggestion elsewhere. I don't wish this terrible encounter with the owner on any future customers!